From One DIY Idea to 9 Samsung SES Stores: Building a Custom Retail Experience

From One DIY Idea to 9 Samsung SES Stores: Building a Custom Retail Experience

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JINI Studio created a custom DIY strap station for 9 Samsung Experience Stores across Klang Valley.

The goal was to develop an experience that was:

Customisable, easy to manage, consistent across all locations, on-brand and budget-friendly.

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A DIY Experience, Not Just a Giveaway

Customers could create their own strap by choosing charms and adding their names with letter beads.

Unlike a finished corporate gift, the strap became a personalised keepsake and an interactive brand experience.

The product was designed to be simple enough for store teams to manage without specialist crafting skills.

Built for 9 Locations

Running one DIY station is straightforward. Running the same experience across nine stores requires careful planning.

We prepared complete station kits for each location, including:

  • DIY tools

  • Materials

  • Strap components

  • Charms

  • Name beads

  • Display units

  • Setup materials

  • Instructions

Each kit was organised and delivered to the correct Samsung SES store.

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Training the Store Teams

Instead of organising a costly in-person training session, we created a detailed DIY instruction video and setup guide.

The store PICs could learn the process remotely and refer back to the materials whenever needed.

This allowed each store to operate the station independently while maintaining a consistent customer experience.

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On-Ground Support

On the activation day, our artisans visited all nine Samsung SES stores.

We checked the setups, supported the store teams and helped customers complete their DIY straps.

This ensured the experience ran smoothly across every location.


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What We Delivered

Client: Samsung SES
Project: Custom DIY Strap Station
Locations: 9 Samsung Experience Stores, Klang Valley
Product: Customisable strap with charms and name beads
Support: Product design, DIY development, instructional video, station setup, logistics and on-ground support

This project combined handmade product development, corporate merchandise, creative problem-solving and multi-location execution.

It also showed that corporate merchandise can be more than a branded product. It can become an interactive experience that customers create and remember.

Looking for a Custom DIY Activation?

JINI Studio creates custom corporate merchandise, corporate gifts, event merchandise and DIY brand experiences in Malaysia and Singapore.

We can develop products and activations for:

  • Corporate events

  • Retail campaigns

  • Brand activations

  • Corporate workshops

  • Multi-location events

  • Personalised merchandise

Whether you need customised gifts or a complete DIY station, we can help turn your idea into a practical, memorable experience.

JINI Studio
Creative Corporate Experiences + Merchandise
Malaysia · Singapore